We were there on the first evening in Edinburgh and were actually very happy with everything.
For example, there is a menu with only gluten-free dishes - that's great! The food was very tasty (on site in the restaurant). Now we wanted to eat in the hotel room on the second day. Unfortunately, the service, flexibility and ordering (both on site and online) for takeaway is a real test of patience and absolutely not recommended! Unfortunately only three out of five stars, you get the feeling that no one is allowed or wants to make a decision for the guest.