We fined at the Allerton Hall a few days ago, and from start to finish the experience was great.
We rang ahead beforehand to discuss our group needing a wheelchair access, and one of the group being severely allergic to gluten - and the manager I spoke to on the phone was very helpful with addressing both of these issues.
Upon arrival, we were helped in by a member of the team, and shown through to an accessible table. We opted to order from the main menu due to allergy concerns. We were initially served by Luke for drinks, but who then passed over to Mark as manager to take the order with someone who had a bit more knowledge of the allergy procedures - and whilst placing the order the chef on duty Chris happened to come by and also helped put our mind at ease about the policies/procedures that were in place to make things safe. It's great to see the allergy taken seriously, and everyone involved couldn't have been more helpful and understanding at every stage.
The food itself was very nice as well, with our group going for a good mix of different types of dishes, but everyone being very satisfied at the end.
All in all, a great experience. Our thanks go out to everyone involved in making our night.