Another Broken Egg Cafe

I never write reviews but I felt the need to share my experience. It’s so hard finding gluten free restaurants and broken egg is my go to spot for gluten free pancakes. I recommend this place to everyone but after today this is my last time eating here. I’ve been gluten free for years now due to my severe gluten allergy. The service I received today was absolutely horrendous. I was with my family we all sat together. My mom ordered a pineapple mock tail drink. Her throat and lips were irritated after drinking it. That happens sometimes with pineapple it’s a weird fruit. She told the waiter, he got the female manager and the manager was EXTREMELY passive aggressive the moment she walked to our table. My mom shared that she was having a slight reaction to the drink. It was delicious but she was afraid to keep drinking. The manager asked if we should call 911 in a sarcastic tone. My mom said no she would like to have the drink without the pineapple juice. My mom was very polite. The manager says well the drink you ordered doesn’t have pineapple juice. My mom was confused and I interjected… it DOES have pineapple juice that’s the first ingredient. The manager was gaslighting us until I requested the drink menu back and it had pineapple juice. The manager said whoops my bad. Lots of attitude and sarcasm from the waiter. After that situation, 10-15 mins later the food comes out I ordered three gluten free pancakes and I received only two. The waiter comes out walks over and addresses me directly.. he says hey do you want the third pancake and I said yes (of course I want the three gf pancakes I ordered??)… long story short what I received was NOT gluten free pancakes. I had the same reaction I always have when I’ve come into contact with gluten accidentally. Swelling. Almost like edema/inflammation it takes days sometimes weeks for it to go away. The same manager comes I told her what’s happening. She said oh no should I call the ambulance (SARCASTICALLY) I said I would call the ambulance myself I’m not having an anaphylactic reaction. I promise I would not be standing here talking to you if I was dying. But I always get gluten free pancakes this is not gluten free. The texture everything. Four bites in and I KNEW these were not gluten free. I didn’t care to know how or why but it was not gluten free and I was reacting. My parents confirmed they tasted exactly like their pancakes. She claims it is gluten free. Nevertheless, I told her I’m reacting. Not here to debate with you on if the pancakes are gluten free or not I’m actively swelling this never happens here and I just want a refund. I gave her my plate of pancakes back. She argues with me about what symptoms look like for her celiac best friend. All I wanted in that moment was a refund not a passive aggressive, insinuating I’m lying for no reason, nasty attitude. Never eating here again. That manager is bad news. Never had an experience like this before at broken egg.

This place was so so amazing that we went 2 days in a row. We went to Auburn on an unexpected trip for a horse emergency & my wife has celiac disease so to learn that Another Broken Egg has a gluten free menu was great & we decided to check it out. Megan said not only was the gf menu good to choose from but that the pancakes were amazing. It wasn't just the food that made this place stand out, it was the people. We had Ashley one day and Dawn the next and their generosity and kindness toward us was very touching. It is very rare these days to find so many considerate and loving people these days but Auburn Alabama is full of them and a lot of them are working at Another Broken Egg Cafe.

We come every game day weekend! We sit in Ashley’s section because she is the BEST server…professional, attentive and kind! The food is delicious, the atmosphere is positive and homey and everyone is friendly. Have great gluten options, too!