❗Celiac Disease? This is a must read❗
I've eaten here a number of times and communicated each time that I can't have gluten (Celiac Disease - CD). Lately, I've been trying a new strategy when I'm out to say I have a wheat allergy. Not perfect because it's NOT medically accurate. But wheat allergy is more understandable to most folks, and (most) folks have an understanding that cross-contaminating allergen with non-allergen foods is a huge problem (and cross-contaminating for CD is similarly bad).
So today, I told our waitress that I have a wheat allergy and that the station used for my food and gloves on the hands of the worker need to be clean. Our food seemed to be taking the tiniest bit longer to come out. But no biggie. They were extremely busy, and I wasn't in a hurry. The next time the waitress comes to the table, she has no food and a worried face. Turns out she was scanning ingredients lists and checking in with the cooks to ensure what I ordered was actually safe. 🤩
She must've known about CD because I never once uttered the word gluten, but she did multiple times. 💯 She said the carne asada entrée I chose is pre-marinated in soy sauce, but the appetizer is safe, so we worked out a different plan for my entrée. Hubby and I finish our appetizer (we split the Prime Ensalada), and the main dishes come out. She sets everything down, takes a look at the nopal, and says "don't eat that yet!" She goes to talk to the cooks and returns to say they also seasoned the nopal with soy sauce. Then she says, "Do you also need new chorizo because it was touching this (the nopal)?" In fact, yes. 😃🥳 She returns with new chorizo and there's nopal as well. I ask, confused, "is this safe?" She reported the cooks said the nopal isn't pre-marinated, so she just told them "salt and pepper only." She also confirmed the chorizo packaging said gluten free. She walks away and hubby and I are already talking about how she's gonna get a massive tip. 🫡🙇
We finished up, she brought the check, and she had a worried face again. She apologized for all of the waiting and thanked us for being patient. I told her that because of her, I learned I'd been eating contaminated food EVERY other time I've come, despite explaining my situation every time. I am simply SO grateful for her help! ⚠️🚨Pro tip alert⚠️🚨 She said, "Things can get lost in translation. The trick is to say 'no seasoning, no soy sauce, just salt and pepper.'"
The most attentive and cautious waitress 💥E. V. E. R.💥 I wish I could've comfortably given more than the 30% tip we added (cuz I know with credit cards, they don't get that whole tip after taxes are taken out, and I'm sure she splits with the cooks as well). But I hope we made it ✨abundantly✨ clear how grateful we are! 😁