In a crowded Assisi at the end of April, we choose to have lunch here. Being celiac, I called a few days before and, on the phone, they told me that by choosing the cutting boards it is possible to have seats.
Having children with us, we choose to have lunch sitting down.
There are 11 of us arriving: 7 adults (including 2 celiacs) and 4 children.
I find kindness and availability in the reception phase. They prepare a table for 11 for us in a somewhat secluded area of the restaurant... improvised setup, tables not perfectly clean...
The waiter helps us choose the cutting boards by offering us the most expensive cutting boards. Then he says, 'I'll do the wine?' Having received our consent, he gives us 2 very expensive bottles of wine. But so far nothing particularly serious.
The really serious thing was having paid for 3 'magnificent' cutting boards and not having received the appropriate quantities. They brought a bit of everything on the menu but without respecting the quantities corresponding to 3 cutting boards. For example, we only saw 4 bruschettas arrive for 3 platters... the same quantity we saw on tables with 2/3 people.... Absurd !
As for the management of place settings, they only provided us with forks and a few napkins. It went well as long as we ate the cured meats but once the pickled vegetables included in the menu arrived (which had been forgotten and we had to request) we had great difficulty eating them and we opted to recycle the plates of cured meats, now empty, left on the table....
It is also important to underline a superficial preparation on the management of cutting boards and gluten free bread... there is flour everywhere and, although the gluten free cutting boards are prepared in a separate room, there is a small window that connects the area where normal sandwiches are made to the area that should be dedicated to gluten free... high risk!
The summary is: we paid more than 200 euros for a tasting of cured meats of undoubted quality, presented very badly and in smaller quantities than expected..
Forgotten in a corner of the place, after having paid a good sum, at a certain point, we received as a consolation prize a plate of chips for the children and 3 free cans... they must have felt guilty, ...
It's sad to write such a review because we found so much sympathy and friendliness in all the guys.
But dear guys, taking advantage of the crowds to earn more is not a move that will take you far!!