Ordered takeout for a family of 5, restaurant email indicated a ready time, but was 20+ minutes incorrect. I watched as 80% of the meal sat on the counter getting cold. Got home and there was supposed to be a gluten free pasta meal for family member with celiac disease, it was regular pasta, so she couldn't eat it. Got no updates or useful feedback from the staff on what the delay was. Food was pretty good, but most of it cold or lukewarm at that point, pizza sauce had become watery from sitting in the box for 30 minutes. I called and emailed the restaurant, no response.