WOW. First time visiting, came because of all the great reviews and was thoroughly impressed! Not only were the bagels SO good, the cream cheese delicious, (and what a selection!) but Don gave us an amazing experience with his upbeat, positive attitude. He made everyone that entered feel so welcomed and gave exceptional service, yes! For a bagel place! Seriously, there should be more people like Don in the world. I came around an hour before close for the raved about gluten free bagels but they were sold out for the day (note: come early!!) so we will definitely be back.