Ate here this evening with my Son. Friendly staff, attentive and helpful. We ordered mushroom crostini, which was delicious and a gluten free garlic and mozzarella flatbread for starters.
I ordered a chicken burger for mains and my Son ordered gluten free carbonara. He enjoyed his. Unfortunately my order had been taken down incorrectly so I was given a gluten free cheeseburger. I informed the waitress about the mistake (it wasnt her who had taken our order) she was very apologetic and after a short wait, she brought my chicken burger out to me, which was very nice.
As a goodwill gesture, they did not charge me for my burger, and gave me a free drink on the house, which I appreciated.
I've not experienced any problems like this when we've eaten at Bella Italia restaurants before, so I won't let this put me off from eating here again.