Bertucci's Italian Restaurant

Excellent service. Great quality food. Somehow limited gluten-free options

I ordered a large cheese pizza and a small gluten free pizza over the phone. I then called and swapped the large cheese for a small cheese two minutes later. When I got to the restaurant, my order wasn't in the system BUT the general manager came right over and introduced himself, and apologized profusely. On top of that, he then PERSONALLY made me two DELICIOUS pizzas while I waited, refused to take my money AND gave me and my daughter complimentary shirley temples while we waited. I cannot say enough terrific things about the General Manager of this restaurant. Honestly, he went above and beyond, and was awesome. And the pizza? So so delicious. Not a slice left! Thank you!!!