Berty's Burger Bilbao

They say they have gluten-free options and the only thing they do is change your bread. Telling you that if you order the hamburgers, it is your responsibility and the allergen menu is wrong. Everything has cross contamination, except for the only gluten-free dish, which is a hamburger with better bread, meat and salad.

We ordered two hamburgers for dinner, one of them gluten-free. The waitress tells us that ordering gluten-free does not ensure cross contamination, that they have 100% gluten-free and we ask about the potatoes and she tells us that we can eat them without a problem, so we decided to stay. The burger did have gluten-free bread, but just the meat, lettuce and tomato. When another waitress brings dinner, she tells us that the potatoes do not ensure that they are un"contaminated" and we are left with a complete burger with potatoes and another with gluten-free bread, meat, lettuce and tomato. Both for the LOW PRICE of €13 each. A deception for people with dietary restrictions for not making it clear from the beginning what their limitations are.