Bistro Nguyen's

Just a word of warning for anyone gluten intolerant: I have ordered from here a number of times and have previously had good experiences. My one star review is based off this one experience which unfortunately is a large mistake: I am gluten intolerant, and usually, when I order a gluten-free pho, it comes with rice vermicelli instead of the chunky rice noodles (which are often mixed with wheat flour - I know this as I have searched far and wide for a gluten free brand of pho noodles so I could make it at home [with no success]). I ordered take away via Uber Eats today (requesting gluten free in my order) and when my order arrived it had chunky rice noodles. I called the store to let them know that I thought I'd received a non-gluten free order. The person on the phone assured me that the noodles were gluten free. After chatting with the person I checked the menu online which said 'Pho can be gluten free with vermacelli or tapioca noodles' so I called back to let them know that I did not think the chunky rice noodles were gluten free. They told me again it was (letting me know that 'their friend who is gluten intolerant can eat them') so I took their word, thinking maybe they'd changed the recipe. Fast forward roughly six hours and I feel incredibly ill and how I usually feel when I accidentally eat gluten. I called the store back just now to ask if the pho is gluten free (I did not mention I'd ordered earlier today) and (a different person) on the phone informed me that the pho is not gluten free but can be made gluten free if it comes with rice vermacelli. This is the only meal I've eaten today and therefore is the only thing I can put it down to where I have been 'gluten poisoned' from. I understand mistakes happen, but I even called twice to make sure my order was gluten free. I hope that the restaurant would be much more careful in the future.

Very nice Vietnamese Restaurant in the Melbourne Building! Extensive Menu and many Gluten free options. I had the Seafood Phở đò biển with Rice noodles - delicious!