Bistro 1828 at Pepperrell Cove Restaurant

ATMOSPHERE is a 5! Definitely a magical location deserving of a visit! The views are spectacular. If you are very lucky you may spot a whale. I was so looking forward to trying out the Ski Club & the Bistro at Pepperrell Cove Restaurant after reading reviews. Upon our mid-afternoon arrival we went upstairs to the Ski Club. It was overcast & cool. The Ski Club restaurant was relatively quiet for a waterfront restaurant on a Saturday afternoon. SERVICE, there was no wait for a table. And the hostess was professionally pleasant . Unfortunately our positive service ended there. Can’t remember a time that I felt this uncomfortably, unwelcome at a restaurant before by a waitress. We were not loud, we were properly dressed & courteous. Our waitress appeared to make as little effort as possible. After hostess gave us menus, we waited for a long time for our waitress to take our drink orders. Then, after bringing out our drinks and appetizer, she did not appear again for a long time. After dropping off our entrees she disappeared again for a lengthy interval. She never asked us if we needed anything else. It was not busy. She never checked on us until we managed to flag her down after keeping an eye out for her (again for a lengthy amount of time).FOOD was okay. There were no specials. Despite being on ocean, there was no chowder. They only had red pepper soup. Our appetizer was okay. The burger was okay. The gluten free roll was excellent. The fries were excellent . Unfortunately the fish was blah. It had tasteless batter & the coleslaw serving was in a tiny pre portioned cup. Fried fish was $28 + so was expecting it would be positively comparable to other fried fish I have had at other dine in & take out restaurants in Kittery & York. Hopefully our negative experience with service was a one off.

Excellent flavor, service and views. The only thing that would be nice to see is more gluten/dairy free options. Will definitely be back, though!