Black Canyon Restaurant

The food was pretty good. No complaints from my group of 6 aside from the bananas foster coming out with one single piece of banana. It was basically vanilla ice cream with a big tortilla chip. The service, on the other hand, was pretty terrible. What should have taken us an hour to an hour and a half to finish our appetizers and meals instead took two and a half hours. It started off great with the server taking our drink and appetizer orders. It then went down swiftly from there. We waited 15 to 20 minutes after we finished our appetizers for the server to come back so we could order our entrées, but she never did, so we had to go find her. My wife has a severe gluten allergy. She told the server about it and asked for corn shells for her tacos. We got our food and were deep into fun conversation, so we dove in. My wife didn't realize until after she had already taken a bite of her tacos that they had flour shells. Big mistake. I went and told the server, and the manager took care of it, but she unfortunately still got sick. We also never had our waters refilled unless we went to find the server to ask for more water. It was a very sad experience considering everyone I went with spoke very highly of the restaurant. They all agree that the service was abysmal and not at all how their previous experiences had gone at all. My first time there was soured by terrible service.

Obviously a restaurant that is very successful. The menu is very comprehensive. It has something for everyone. According to the sign they were able to accommodate gluten free on most menu items. They boast having a “scratch kitchen”. The service was great. Very attentive waitress and staff. The food was nicely presented with great taste. Nicely seasoned. The bathroom was very clean and smelled nice. To me this is always a sign of a good restaurant.