I ordered a burger with a gluten free bun. Wrote “GLUTEN ALLERGY!!” On order and verified with staff that it was a gluten free bun when it was picked up. I got home and it was obviously NOT a gluten free bun!
I called the restaurant and the person who answered was very nice but also agreed that it wasn’t gluten free and stated that the staff “missed it” On the order. I asked why they would verify that it was gluten free if it wasn’t. She offered to remake the order…as though I would EVER trust them again.
I was also told I should order during the day because the daytime staff is better.
Also, I have to wait until tomorrow to get my money back because there is not a manager on duty this evening.
I’m seriously disappointed! Anyone that has an allergy knows how important it is that staff take it seriously. I didn’t order fries because they may have been cooked in the same oil as onion rings.
BEWARE!!!!