My family met a couple for brunch. We made reservations stating we have a child that will remain in a car seat and will need accommodations. When we were seated, the restaurant would not allow a car seat holder be placed at the table and that we would need to re-enter the waitlist for a table that would allow the the holder (a 45+ minute wait). We were told the request should have been made when we made reservations - which we did and was shown in the notes. Ultimately, we made the table work by placing the car seat on the table, limiting our own space when our food was served.
After being seated, we were served our drinks quickly, but waited 20+ minutes before the waiter returned to take our orders. We are a family with food sensitivities and are diligent in ordering correctly. When our food was served, two dishes where served incorrectly - served with explicitly expressed "cannot have" options. My plate was quickly remade as it was noticed when served. The server returned to the table after a few minutes to tell my wife that her gluten free order contained gluten - my wife had already started eating. Luckily, my wife is only sensitive to gluten and not Celiac - my wife opted not to get her dish remade, but did suffer effects throughout the day due to this error.
The food was fine, nothing spectacular. The lack of attention to detail from the reservation/seating to our orders was extremely upsetting. Personally, I could not wait to leave and do not see why the other couple we met like the restaurant.