Cactus Jack's

My friend and I visited Cactus Jacks at Canon Park just last Friday. We arrived for happy hour, which made finding a car park very easy. Although it was very easy for the both of us to get a carpark, I did notice it started to fill up significantly after 7-7:30 PM, around the time we left, as my spot was taken almost immediately after I pulled out. We were seated within five minutes, at first a server walked up to us then immediately turned around before coming back which was a bit odd, but we were seated none-the-less. After seating, we immediately placed our drinks order and once those came out, entrees were ordered. Service at the start was pretty quick however as it started to get last 7pm, there was a noticeable drop in service speed. In saying this though, the mains didn't take too long to arrive. Regarding drinks (mocktails and cocktails), the service speed varied; sometimes they were delivered quickly, while other times it took a little while. I suspect this was just due to how busy the bar was at the time. The staff were generally helpful, although it seemed to be a case of Murphy's Law - whenever we needed assistance, no one appeared to be free 😂! However, they were quite quick to respond once we managed to wave them down. We were seated in the outdoor area so I don't know if that influenced how well staff could see us to provide service but it wasn't anything bad which is why I'm happy to leave this as a 5 star review. The food itself was brilliant; it had a good taste and we encountered no issues with any of our dishes. I'm a little sad that they discontinued Pepe's Rump for the fajitas, the alternative plain beef option wasn't bad. I still think Pepe's Rump was superior, but their recipe with the standard beef steak was still good. Settling the bill was straightforward, and they were accommodating with splitting the payment, which made things simple for our group. I haven't been to Cactus Jacks in a while, so it was good to return. I may consider visiting more regularly in the future. FACILITIES Parking: Yes - On Site Wheelchair Accessible: Yes Toilets Available: Yes - down the hallway behind the restaurant (shared with the other restaurants) PAYMENT METHODS: Card Accepted: Yes Cash Accepted: Yes Buy Now, Pay Later Options: None COVID SAFE: Hand Sanitiser Available: Yes Dividers at Checkout: No Tap and Pay Available: Yes DIETARY OPTIONS AVAILABLE: Limited gluten-free and vegan options available however there were a few options. Vegetarian options were easier but being Mexican focused, a fair few of the dishes were meat focused.

Very busy, worth booking beforehand or expect long wait times, we got told no booking is required on the phone but then at told at the door the next available table was a 40 minute wait. Good food and drinks, there are gluten free options available but aren’t correctly labeled on the menu, ask staff to verify what food is GF. Ambience is pretty casual but noisy, parking is easy to get to but also pretty busy due to proximity to the cinema and other restaurants.