Cafe Kubal

This place is not for gluten free or celiac people. Until they change their business listing about being gluten free, all Kubal locations will keep messing up your Google Maps results (I have mentioned this to staff before). They only have a small basket of packaged gluten free brownies. My oat milk latte was not to my liking (it was one of the worst I’ve had and I have tried them at every coffee place in the city), but I know many other people who enjoy their coffee beverages here. The main benefit is the ambience.

I just want to mention that I went into the S. Salina restaurant on Monday 1/31 and asked if that was a brownie and the lady said yea, so I said, ok I’ll take one. Later on when I was home and went to eat it, well when I bit into it, it wasn’t what I thought was a brownie. It was like a brownie looking shell and some stuff came oozing out of it like one of those cakes with the chocolate running out of it. I stopped back in the store the name day and spoke with the lady about it and she said, that’s because it was a gluten free vegan brownie and I was like, don’t you think you should have informed the customer of that in case they had allergies to something or in case they didn’t want that and I think that was wrong of you to do that. She was like, well, what do you want me to do about it and I was in shock with that response. Like wow! How unprofessional of her. I told her that she is suppose to inform customers of things like that. I’ve been in food service for 50 years and I’m a manager and she was very unprofessional in handling that. One other thing, I all so spoke to someone about the plastic wear out and that it should be upside down and not sticking up like that because a customer should be grabbing the part that you’re going to eat from, the should be grabbing the handle. Anything that is going to be used and/or served out of should be upside down.