Avoid Level Head Hotel at All Costs - Poor Food, Negligence, and Unprofessional Staff
Rating: 1/5 (and that's being generous)
Our stay at the Level Head Hotel was an unmitigated disaster. The food was subpar, but that was just the tip of the iceberg. I specifically informed the staff about my severe gluten allergy and requested gluten-free options. Shockingly, they continued to serve me gluten-containing food, despite my repeated requests. This negligence could have had severe consequences for my health.
To make matters worse, an elderly woman in the dining area collapsed, and we were left wondering if she had survived. The staff's response was slow and inadequate, adding to the chaos.
The staff themselves seemed...off. Their behavior and interactions came across as odd and uncomfortable, giving off a strong impression of inbreeding. The atmosphere was thick with an unpleasant, pungent smell that lingered throughout our stay.
Given the hotel's blatant disregard for guest safety and well-being, I would strongly advise against staying here. The risk of food-related harm, combined with the questionable staff and unsanitary conditions, makes Level Head Hotel a place to avoid at all costs.