Cargo Cantina

Asked about allergens before we waited 20 minutes outside for a table with my heavily pregnant partner. They assured us they could cater for both gluten and sulphite allergies. After a long wait we sat down ordered two drinks. Pregnant partner ordered an alcohol free beer and staff instead served her an alcoholic one which is completely unacceptable. When we came to order, they then informed us that nothing on the menu was suitable for a sulphite allergy and we couldn’t actually eat there at all! So we waited nearly 40 minutes in total to be told we couldn’t eat at this restaurant. So we needed to go somewhere else to eat. My pregnant partner was already hungry before we waited 40 minutes to be served. Then to make matters worse, the guy serving us (who claimed to be the manager/owner) and was extremely unprofessional. Told us essentially tough luck and here is the bill for the drinks… we wouldn’t have waited 40 minutes and sat down at all if your staff didn’t tell us it was ok for our allergies. You should be hugely ashamed for your service today. We won’t be returning. Allergens should be at the forefront of your business followed by decency and customer service. Today none of these things happened. Because your response has purposefully tried to manipulate the narrative of our visit, I would like to clarify; The only bad behaviour came from the manager, he was extremely rude and abusive in how he spoke to us and the language he used. And clearly this restaurant instead of taking this feedback seriously has tried to deflect the narrative instead of taking responsibility for the failings detailed. This is not a safe place to eat if you have any allergens.

Fantastic food, great service, nice cocktails. Didn't get the ladies name who served us but she was amazing, friendly, memorised our whole order! and really helpful with Gluten allergy knowledge.