Chick-fil-A

Worst customer service. Sad. Not like all other chick fil an anywhere else. Ordered ice dream for gluten free child and asked lady to add more because it was basically empty and lid was on top - only 3-5 bites total. Employee with nametag Cecy rolled her eyes and said “ummmm I mean I guess I can ask if they can remake it” while laughing and being condescending. I just said “no thanks” due to her classless response. Called and spoke to Brittney since Keith Laws the operator was not available. Told her situation. Also told her how all bathrooms were covered with urine in floor and not clean. Trash cans overflowing and bathrooms had not been cleaned in ages. Shocked. Chick fil A is not like this anywhere else. Others are clean, friendly. Save yourself time and do not stop at this “run down gas station bathroom and rude employees” place.

Traveling from NC through SC and stopped at the Gaffney location. It's never an issue in NC to get the grilled chicken with no marinade due to my son's allergy but Gaffney canceled our order when we pulled up and offered us a gluten free bun instead of the grilled chicken. Are you serious? So I called around to find a location that could accommodate our needs as the ones in NC do and I had another location tell me it was a SC thing they didn't do no marinade. I finally called this location and spoke to Brittany. She was our angel! She was so willing to help us and went above and beyond to make sure our son got what he needed. Brittany needs a raise! Thank you Brittany!!