Chipotle Mexican Grill

This has to be the worst experience my husband and I have had at this chipotle yet. We typically go here once or twice a month but will likely not be back at this location due to the lack of food quality and communication regarding our order. My husband has Celiacs and I have a gluten sensitivity. We usually don’t have too many issues with Chipotle allergy/contamination but this isn’t the first time our crispy tacos were substituted for soft flour tortillas without us being notified that they had run out of crispy shells. The first time it happened we drove back to the restaurant and when I explained my husband couldn’t eat the order due to the food allergy, they remade it into a burrito bowl instead. This time we had the same issue, and when I attempted to contact the app it only offered me two free drinks. There was barely anything in the tacos or even chip bags. I will not be returning to this chipotle anytime soon. Check your orders before leaving.

Options for people with Celiac disease and need gluten free.