Chipotle Mexican Grill

The restaurant itself doesn’t appear to be consistently cleaned, likely due to understaffing. They run out of ingredients pretty frequently. I notice this at almost all Chipotle locations. On the line it is normally messy and the food temps are all over the place, sometimes I get really hot protein/rice but other times it’s lukewarm. The person working the line normally gives an “I want to get this over with” attitude in the sense that they will rush you through your order. If it were busy I’d understand 100% but I normally go around 8pm and it isn’t like that at all. I will say the cashier is always pretty nice at this location. I think her name is Terry, or Terrie. We always have a nice conversation. At any other location they just say “it’s ready” (to pay). That’s part of the reason why I come back to this particular location. However, I think most of its issues can be solved through having more staff. Spent $12.37 on a chicken bowl with white rice, green salsa, corn salsa, sour cream, cheese, lettuce & guac. Also if you have issues with gluten (celiac) or other sensitivities, stay away from lettuce and cheese. They are 100% cross contaminated from the tortillas.

I love this Chipotle!! It’s the only one in Tulsa I will go to. I have celiac, and getting cross contaminated in restaurants is a big concern for me. They are always happy to wipe down their counters, wash their hands and change gloves, and change serving spoons to minimize the risk of me getting sick. Even while they’re busy! I’ve never had an employee get even slightly annoyed with me for asking them to change their gloves and wipe their counters down.