We visited on what seemed to be a particularly busy day, which unfortunately affected the overall experience. Tables hadn’t been cleared, and it felt like the staff were either stretched too thin or not effectively managed.
That said, the gluten-free menu was impressive and offered plenty of options, which we really appreciated. I ordered the Buds Bowl, which sounded great on the menu, but it arrived missing key ingredients—there was no roasted squash or pomegranate seeds. With only one server visibly working and clearly overwhelmed, it was impossible to get their attention, and no one checked in to see how our meal was.
Since we had to pay before eating, there was no opportunity to raise the issue or have it resolved, which left us feeling a bit disappointed.
We’re keen to try the chain again at a different location because of the excellent gluten-free options, but we won’t be returning to this particular site.