Columbia Restaurant

UPDATE: I sent this review to the email address they provided same day as they requested in their reply to this review. They acknowledged that they got it and have said nothing since. Do not be fooled. They have done nothing to help me here. I will update this review if they ever reply or do anything. Terrible experience. Bad service, not safe, below average food. The waitress did not write down our order and was very frantic. When the food came out, my mom’s (Celiac) was not the correct dish she ordered. It came out with plantains (fired in a shared fryer) and not on an allergy plate. Our waitress went back and came back in less than 2 minutes with a new one on an allergy plate. We think she just moved it to an allergy plate and removed the plantains. However, the dish was still not what she ordered and when she told the waitress, she said yes you did order this. My mom very nicely tried to jog the waitress’ memory on how we ordered and the waitress said “whatever” and walked away. Did not offer to get my mom anything else or apologize for any misunderstanding. My mom did not feel comfortable eating what she ordered so she ended up splitting my filet (also Celiac). It was a below average filet and we both felt bad the next day (likely cross contaminated). On top of that, no one at our table of 6 ever got a water refill throughout dinner

Columbia restaurant in St Augustine Florida is truly authentic and divine!! Gluten-free friends can eat with confidence as they have a number of GF options with wait staff that are helpful and knowledgeable!! I've also eaten at the Columbia restaurant in Sarasota Florida... The food and drink are delicious and consistent!!

Stopped in for lunch today and everything was fantastic! Our server, Beau, made our experience that much better. All four of us loved our food. My father and I both have a gluten allergy and Beau was so accommodating. He made sure to bring us the allergy coded menu and was very reassuring that everything we received would not make us sick. We were super impressed by him and by the allergy coded menu, it labels each item on the menu that is gluten free, lactose free, and nut free. We will absolutely be back!