Common Craft

So unfortunate that I have to leave such a poor review. It’s not every day you find a restaurant with plenty of gluten-free and dairy-free options and parking. The inside is genuinely alluring, and the ambiance is unique. The fact that they offer multiple dining areas within one restaurant is amazing and truly makes it one of a kind. I went for a cute little “girl dinner,” and the host encouraged my friend and me to sit at the bar in their speakeasy. The tables feature QR codes for easy ordering through Toast, which is particularly convenient, especially if you use Toast often. The food was delicious...even the gluten-free dishes were fantastic. Unfortunately, the service was horrible. We sat down and weren’t greeted at all. I had to wave the server down multiple times throughout the night. She apologized for being “busy,” but the bar was clearly quiet, and she spent most of the time chatting with other guests. She never offered us water, and we watched her greet other guests immediately upon arrival while ignoring ours. Our food came out before our drinks, which we had to ask the runners for. The server never checked on our food (which she had rung in incorrectly) and didn’t even bring us our check — we had to ask for it. We arrived around 5 PM and didn’t leave until close to 9 PM, despite ordering only a small amount of food because we spent most of the night waiting to be served. To make matters worse, my friend was double-charged, and we were billed incorrectly for the wrong items. As much as I enjoyed the meal and appreciated the inclusive menu, the service was downright disappointing.