I often visit here on my way through Bath bus station when I'm visiting my mum. The food range is excellent, and the service is fantastic. I have been in once and had bad service, which we brought to the attention of another staff member who took it straight to the duty manager. She was incredibly understanding and insisted that she serve us for the rest of the meal, so it was very well handled.
The menu has great options for vegetarians, gluten intolerance and lactose intolerance. But also a fantastically rich selection of grills, tagines and breads. The decor is good and light and you can buy a number of the items they use to make the food to cook for yourself. Overall, a great experience!