Superb! I chose to go here because they offered an extensive gluten free menu. I had the corn truffle soup, the beef Bourguignon, a Kir rose cocktail and the cafe crème. Some of the best gluten free food I have ever had. Made me do the happy food dance.
A lovely experience all round. We were so impressed with the service from Isabelle, who was so knowledgeable and helpful about allergens. And Jimmy, who very quickly dealt with a small issue we had in a great manner. The restaurant should be very proud to have these guys representing them. Great gluten free options, we will be back! Thanks.
Wowsers it was fantastic xx as a gluten intolerant they covered everything. GF pittas with first course and they ensured that the phenomenal Mixed grill was all GF. Was the best ever xx staff were professional and warm, attentive. A lovely buzz welcomed everyone.
The service is amazing. I have coeliacs and they deal with allergies so well. Very clear with what I could and couldn't have and nothing was enough trouble.
They run out of beef burgers, so I ordered the ham, cheese and smokey tomato sauce panini but with GF bread as I am intolerant. £10 for a tiny sandwich (2 small slices of bread, who eat GF knows that bread), so overpriced. If you are GF intolerance or celiac, this is not your place and you will have to eat again in another place after 30min.
We had a wonderful first experience at bandook this evening. The food is such high quality, amazing flavours and so hot and fresh. The menu has a wide variety of the dishes to choose from and everything was delicious. I have coeliac, and gluten free (and vegetarian and dairy free) items are clearly marked on the menu (large selection to choose from). The squid and duck dosa were my personal favourites, and both things you’d usually not expect to be gluten free! Staff were very friendly and attentive. Would definitely recommend and we will be returning! Thank you for such a lovely meal!
I'm always impressed by the quality of their riceboxes (I'm a coeliac so having this option is make or break for me), whenever they do specials you owe it to yourself to try them, seriously! Every time I've been there the staff have gone out of their way to be polite and friendly - one time I ordered via Deliveroo and the order came with cheese which I didn't ask for. When I called they sent me another ricebox with a fully stamped card - incredibly generous. Excellent for lunch or dinner, do check out!
Not suitable for those with dietary requirements/allergies.
I am a celiac and was told before we sat down that they could accommodate some gluten free adjustments, after the waitress had a conversation with the chef I was told they would just have to change the way they prepare a couple of things.
Whilst ordering I enquired if the sausages were gluten free and was told no which is fine. when my breakfast arrived I would say it was about half the size of my partners meal which had no changes. I had not been told they would have to take anything else off.
The management was rude, with no apology and I was simply told they don’t cater to allergies.
I was thoroughly disappointed as if I had been told this at the beginning I would have been able to go elsewhere, instead of wasting everyone’s time.
We were in the end given a refund for my meal however it was just upsetting as I didn’t feel like my requirements were understood.
Best burger I've had ever and we've eaten loads! Best gluten free burgers and fries are lush. Beer awesome as ever. Gluten free IPA to die for. Can't wait to come back and staff and atmosphere are unsurpassed.
I often visit here on my way through Bath bus station when I'm visiting my mum. The food range is excellent, and the service is fantastic. I have been in once and had bad service, which we brought to the attention of another staff member who took it straight to the duty manager. She was incredibly understanding and insisted that she serve us for the rest of the meal, so it was very well handled.
The menu has great options for vegetarians, gluten intolerance and lactose intolerance. But also a fantastically rich selection of grills, tagines and breads. The decor is good and light and you can buy a number of the items they use to make the food to cook for yourself. Overall, a great experience!