Cottage Inn Pizza North Canton

Normally this place is my wife and I's Go To Spot for pizza. She's gluten free and their gluten free crust is the best one in the area in her opinion. And normally I rave about it, but as is so often the case with reviews, people don't typically spend the energy to write a review when nothing goes wrong. I got home with our pizzas and after 2 bites something was off that I just couldn't put my finger on, but the only way I can describe it was it just Tasted Bad. My wife said hers tasted different and not to her preference, and upon calling the store to inquire(maybe some ingredients were near expiration?) and the person on the phone said that their cheese had more cheddar mixed in. Apparently, the way it works is they get their cheese shipped in from the mothership(so to speak) and just make the pizzas however they come, basically. So now they have to use up the cheese they received before they can, I guess get the old blend? I don't know whether they received this on accident or if they were trying out a cheaper option or what, but the fact remains I wasn't offered a remake(its the same cheese that I, evidently, didn't care for) and wasn't offered a refund. Instead they told me to call again in a few days after they ran out to try again. So now I sit here with a bad pizza, no dinner, and no recourse. Normally this place is great, but jesus this was a rough experience compared to their usual.

Always love their pizza and their Gluten free pizza. Its so good