Craft Kitchen Southington-Plantsville

My mother wanted to go try Craft Kitchen in their new location for her birthday, so my family went last night. I won't be going again. For one, I get it- it was a Friday evening so they are going to be busy. But we got there at 5:50 and didn't leave until 7:30. It took almost an hour to even get our food! When the food did come out, it took about 20 minutes between the first person getting their dinner and the last person to finally get theirs. Worst of all, I am gluten free and I don't expect a restaurant to fully accommodate me, it's fine they don't have dedicated GF fryers, but the wait staff seemed completely ignorant. The waitress said I could have fries because they're gluten free. But fried in the same fryer with everything else, that's not really true. Then the person who brought the food looked me dead in the eye and told me the bun was the GF bun that I ordered for my burger, when in fact it was a sausage sandwich on a regular bun. If I had a bite of that, I would have been really sick! He apologized when he realized his mistake, but don't look me in the eye and say with confidence that it's a gluten free bun when it's not! We basically had to shout to one another as the place was louder than any restaurant I've ever been to. It was all around just a bad experience.

First time I went I would have rated 5 stars on everything. Went for lunch this weekend, ordered the veggie salad, no eggplant. It came with eggplant and no hummus. Also ordered a cauliflower pizza for the table, because I can’t eat gluten. I do not believe that was cauliflower crust. Been unwell ever since. Really bummed because my first experience was amazing.