Culver’s

We always look for Culver's when we travel because they have excellent Gluten free hamburger buns and take extra care for those of us with allergies. However, this Culver's must use a different supplier because my bun was very dry and crumbly and not at all what I have been used to getting. Also, we ordered food that needed forks and had to go to the counter to get them. When I did, I was totally ignored, even by people who made eye contact with me. I was asking for help and was just ignored until the cashier who was already busy with other customers made someone come help me. It was very rude. Update: I was asked to contact Culver's and provide more details, which I did. They then sent me some coupons to pay me back for the food I paid for and couldn't eat. The gentleman I spoke with said they would review the footage and perform some training. He also said that the package my bun was in should not have been opened and that might be why it was so dry. Since then I have paid closer attention to the bun package and sure enough, when it remains sealed, the bun is as soft and delicious as I have always found it to be. So, it does seem they truly care and want to do better. I am pleased that they listened and they are still my favorite fat food restaurant. My local Culver's was full of very nice, attentive folks when I went a couple days ago.

Soo slow AND WAY OVER PRICED FOR WHAT YOU GET. they charged 2.50 EXTRA for a dried out gluten free bun. Seriously gone down hill since the pandemic. DO BETTER CULVER’S