Denny's Restaurant

As a celiac, Denny's is always a reliable place for me to eat breakfast when I am traveling and I appreciate that. Candi at the Gardiner Rd Kingston location is a fantastic server. Fabulous service.

If I could give the food and service a 0 star I definitely would. We go to Denny’s every week, as this is our favourite place. We always go to the one off division street but with that one under construction, we decided to come to this one. We got to the restaurant, got seated. We had to ask for crayons as the children were given their menus and got told they were out of crayons (try telling a 4 year old special needs child that”. We ordered our drinks, had to ask the server 3 times for straws for our drinks. She finally came over to get our food order, I carefully explained I have celiac disease so please be careful about cross contamination. She assured me she would let the kitchen know. We waited for our dinner, as it sat in the window in front of our server and I’m assuming the manager all smushed on one tray. **picture above** We waited for the manager to bring over our food, and right away I noticed the 4 plates were so squished together on the tray and seen my gluten free food touching my son’s plate full of gluten. I asked the manager “is our food touching?” And he goes “I don’t think so” while it was right in front of all our faces. I told him that is cross contamination and he offered to have it remade. My family was about half way done eating when he brought my food over, he reassured me that they wore gloves, cleaned the counters, and grill. I was a bit hesitant as there was a mushroom in my hash-browns, but idiotic me believed him. My son had to ask 4 times for his gravy, once from the manager. And still could not get it until he was mostly done his dinner. We finished our drinks, and the server didn’t come by again to check how the food was or if we needed more. I got the bill, and they tried charging me for a chicken tenders adult meal, not a child’s. I brought it up to the server, she told me she would fix it right away. Brought me back the same receipt, so had to go up front and ask the manager to change it. Right after I left I realized I was glutened and they just lied to me about taking the precautions that they said they did. If you have any allergies, or want good service go to the Denny’s off division street. This is the worst service EVER!! Never have I had this problem at the other Denny’s