I tried to send this email to Luxor management or MGM management but I can't find an email anywhere... so here we go on Google:
We ate at Diablo's Cantina with my family of five last week. We ate at a busy time, but our wait time was appropriately estimated by the host desk and the hostesses (two women) were very friendly.
We were exceptionally pleased with not only Diablo's food quality and atmosphere but especially with our server, DONNY. He was attentive, friendly, knowledgeable about the menu items, and actively helpful with both my and my daughter's dietary needs. Typically we feel like we are a "bother" to the waitstaff for asking questions about menu ingredients for our Celiac disease needs, but he didn't make us feel that way and instead offered to ask the chef any questions to ensure safety and then reported back to us. He was working many tables, but he consistently had our drinks filled, told us our food was coming (because it was a little wait) and he even verified two things in our order to make sure he remembered and put them in correctly. He was funny and friendly and honestly, that hasn't been our experience at a lot of dining restaurants since COVID.
I'd keep an eye on Donny for management because I saw him interacting with his helpers (bussers/hosts/drink fillers) and all his customers in such a great and engaging way.
Donny stood out from the pack in his work effort, attitude and efficiency. I'd return to Diablo's again because of the experience he ensured us. I do hope this review gets to both Donny and his superiors.