Donatos Pizza

Pizza restaurant
Accommodating gluten-free
Lunch
Dinner
Open Late
Pizza
More
This eatery offers a gluten-free crust option that many find satisfying, despite some crispiness at the edges. The friendly staff provide attentive service, quickly remaking orders without fuss. The lively atmosphere adds to an engaging dining experience for gluten-free diners.
Accommodating Icon

Accommodating

Some risk of cross-contamination

Trained staff
Checked by Atly
Always inquire directly about health and safety.

Good to know

1

Delivery times are often over 30 minutes late.

2

Online ordering can be confusing and may require multiple attempts.

3

Refunds for delivery issues may not be straightforward.

18100 Detroit Ave, Lakewood, OH 44107, USA
2.4km

People are saying

D
Had Donatos tonight after a very long day of cleaning our basement after a flood. Anyway we thought we'd try it because they have a gluten free option. I ordered 2 pizzas and a 2 liter bottle of Pepsi. The who process was weird I ordered online and when I checked out - 1 of my pizzas was removed so I had to place 2 orders. - because I was grubby from Cleaning, I opted for the drive thru pick up. So I go to the shop and out in the back parking lot we're 4 men standing - I don't know if I thought they were smoking, or if they actually were....I approached the window and a bell stayed ringing - then one of the guys comes up to my car and asked my name. I told him, he rang me out for order 1, by handing me a little credit card machine, then he went to get my pizza - at this point I put my credit card in and rang myself out - I found it odd that he was no where around and all of a sudden the cash drawer pops open - I mean if I were dishonest I could have reached my arm in and taken the cash drawer - this process happened with both my orders. Then he hands me my pizza and a 20oz (not 2 liter) of Pepsi - since the Pepsi was $3.99 I reminded him that I paid for the 2 liter. So now onto the pizza 1) the gluten free pizza was good, but the edges of the crust was burnt - I mean it was black and crispy. 2) the regular hand tossed pepperoni pizza hand only a handful of pepperoni, certainly NOT edge to edge, the sauce was so sweet and tasted like green peppers. And the middle of the pizza was raw / I ate 2 pieces and tossed the rest of the pizza. The Pepsi was good!!! There are so many pizza places in Lakewood - literally go anywhere else except Primoz and you will be better off.
J
Donatos has great pizza and good gluten free options as well as good customer service (especially considering it's mostly teenagers working there!) Today I tried the online order for the first time and I opted to make my own pizza. Silly me didn't realize that cheese is a given even though it's an option you can choose for toppings. When I noticed my pizza that was supposed to be cheese free had cheese, I asked about it and they quickly remade it for me free of charge and without making me feel bad even though it was totally my mistake. Will definitely keep coming back to Lakewood Donatos!

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