Doze Gastronomia - Restaurante de Fondue Gramado | Sequência Tradicional | APLV | Sem Glúten | Vegetariano | Vegano

First, the opening hours are wrong. Instagram says one time and Google says another. Second, we arrived around noon and it wasn't open yet. A guy said it would open around 1:00 p.m. We returned at 1:30 p.m. and it was just us in the restaurant. Then about 6 people arrived and ordered dishes. They didn't wait for the dish to be ready and left, due to the delay in service. Our fondue was served after 2:00 p.m. and each refill took an average of 20 minutes to arrive, even though we were alone. The waiter didn't stay in the dining room, which made the service even slower. We left the restaurant at 3:40 p.m. The service and the wait were very bad. I imagine that when the restaurant is full, it must take more than 5 hours to get lunch! It's very complicated. I have celiac disease and I planned the trip and lunch at the restaurant. I'm against complaints, since it's already difficult to find safe gluten-free options, but I had to leave my comment about the terrible service provided!

🍽️ A safe and tasty experience in the heart of Gramado I was recently at Restaurante Doze, in Gramado/RS, and it is impossible not to share my gratitude for having such a welcoming and conscious experience. 🌟 The restaurant has a privileged location: it is in one of the central areas of the city, on the second floor, which provides a charming view of the street, right next to one of the main hotels in the region. A place with charm and comfort. But what touched me most was the team's commitment to food safety, especially for celiacs. I spoke to everyone and I could feel how seriously they treat the subject. They understand the depth of the celiac condition — they know that it is not just an intolerance or discomfort, but something that can have a serious and permanent impact on health. It is rare to find restaurants that take such a responsible stance: without cross-contamination, with absolute care in the ingredients and with a team truly committed to offering safety and pleasure at the table. The fondue sequence, which is the restaurant's flagship dish, was served with delicacy, flavor and, above all, respect for those who need to take special care with gluten. For those who live with celiac disease or choose to follow a gluten-free diet, this is priceless — it is valuable. 💛 I would like to thank the owners, who are kind, approachable and attentive, and also the entire team, who demonstrated preparation and responsibility. I hope that Restaurante Doze grows even more and takes its safe and delicious proposal to many other places. 🌱 Companies like this deserve to be recognized, valued and supported. May they continue to be steadfast in this purpose, because it transforms not only meals, but lives!

Excellent food, great service, best gluten-free place in Gramado!