We walked in around 330 and we were the only customers there. My MIL has celiacs and was advised that her pizza would take longer to make so she should order first...so she did. We ordered shortly after. We got half pepperoni for the kids half evil empire....asked for no oregano on the pepperoni side.
We also ordered the artichoke dip. It came out refrigerator cold. MILs pizza came out (under cooked) and this is where we started to think we were being pranked.
The server (I think his name was Jack?) came by and said our pizza was in the oven give it 8 minutes. 20 minutes later he came by and thanked us for our patience and said it would be 4 more minutes. Lol . I'm not even kidding 15 to 20 minutes later he came and apologized and gave us a complimentary slice of pepperoni for my hungry kids and said that our pizza was now going in the oven and it would be 8 minutes. Keep in mind my MIL has had her pizza the entire time and is trying to wait for us bc she doesn't want to be rude and eat without us.
At 430 we started packing up to leave but alas! Our pizza finally arrived. An hour later. Guess what? It was wildly undercooked, the crust was floppy and the pepperoni side has oregano so my kids wouldn't eat it and ended up crying. Hooray!