The food was good, and the menu offered extensive options for those with gluten and dairy intolerances. The wine and beer selection was also impressive, with high-quality choices available. However, despite the positive reviews I had read, the service was disappointing. The staff lacked energy and enthusiasm, and unfortunately, the server who attended to us came across as aloof. Her attempt to remember our order led to one of us being served the wrong pizza, resulting in a further 10-minute wait for a replacement.
To her credit, she did return with an apology and offered us a free drink. We requested a complimentary pizza, which was kindly granted. However, I was surprised to see a service charge still added to the bill—something I would have declined had I noticed at the time. When we left, most of the staff were gathered at the bar chatting, which reinforced our impression of an unwelcoming atmosphere. Unfortunately, given the overall experience, we won't be returning.