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F.lli Bilancione
Ice cream shop
Ice Cream
Delivery
Take Away
Kid Friendly
Perched with a breathtaking sea view, this historic ice cream shop offers an intimate setting with just one table and two chairs, emphasizing a focus on quality and the spectacular scenery. The staff shows extreme care and attention for celiacs, making it a standout spot for gluten-free options.
Accommodating
Some risk of cross-contamination
Trained staff
Checked by Atly
Always inquire directly about health and safety.
Always inquire directly about health and safety.
Via Posillipo, 238, 80123 Napoli NA, Italy
2.4km
People are saying
M
Absolutely disappointing experience, especially for those with special dietary needs like me. I am celiac and I asked for a gluten-free cone, but the staff showed no attention. The gentleman at the counter first touched a normal cone (with gluten) and then, without using gloves or washing his hands, he also touched the gluten-free one, contaminating it completely. In addition, without me having said anything, he replied: "Ch gust vuo?" as if I were doing him a favor. Zero professionalism and above all zero respect for those with a serious intolerance. If you sell gluten-free products, you must know how to handle them, it is not enough to write "gluten free cone" and then behave like that. A shame, because a little more attention would be enough.
C
Excellent gluten-free ice cream.
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