Gelateria Al Polo

I was extremely satisfied with the quality of the flavors offered in this ice cream shop: refined, original, perfectly balanced. You can feel the passion and expertise in the choice of raw materials and in the processing. The staff was very kind: they offered me a taste of a flavor that I would have taken anyway, demonstrating attention and availability, but also great preparation in describing the various flavors. However, I cannot ignore an aspect that is very negative for me: all the ice creams are gluten-free, a praiseworthy choice that allows those who are celiac to enjoy every flavor without worries. But precisely for this reason, I find it deeply unfair that a surcharge of 1 euro is applied for those who want a gluten-free cone. We are talking about an ice cream that for 2 flavors costs 3.50 euros: one euro more represents a very high markup simply for a different cone, which certainly does not have such an excessive cost. I understand that there may be small differences in price between a standard cone and one certified gluten-free, but here we end up penalizing those who already live with a dietary restriction. And above all: if all ice cream is already gluten-free, why further burden those who choose a different format out of necessity, not whim? A fairer solution? Reduce this surcharge to a symbolic figure (maximum 50 cents), or – ideally – absorb it in the price, given the already excellent 100% gluten-free offer. It would be a gesture of real inclusion, not just a facade. I hope this reflection will be taken into consideration: the product is excellent, the experience almost perfect, but inclusiveness should not turn into an additional cost for those who simply have different needs.

Super sophisticated but delicious flavours! All gluten free. Simply a sublime ice cream!