Giddy's Pizza & Cafe

I have been very displeased in recent months with Giddy's service. I always want to support Jewish businesses, but the service here has been quite disappointing. Back in February 2024, at the East Brunswick location, I walked in an hour before closing to order 4 plain slices to go. They told me it would take 12 minutes to prepare and asked me to take a seat while they made it. The store was fairly empty; I was one of the only people seated at a table. 15 minutes later, I asked about the status, and they said it would take another 10 minutes, to please be patient. A full 30 minutes into my order, I asked the owner about the status again, and he said they did not make the pizza because I hadn't paid for it. When I said that they hadn't told me to pay, just to have a seat, he couldn't care less. They felt no responsibility. The only person who felt bad about the situation was the delivery person, who was leaving for a delivery as I first entered the store and was shocked to see me still waiting for 4 slices when he returned 40 minutes later. Last week (June 2024), I went with a friend to the new Highland Park location. My friend ordered a gluten free personal pie and a diet coke, while I ordered one plain slice--and we paid for it on the spot. 25 minutes in, nothing, not even the diet coke. I asked about the status, and they had no idea what order we were talking about. Once again, didn't feel the slightest bit bad. I have heard of other instances of Giddy's forgetting about people's orders and providing excuses that it's really busy. I have friends who do not consistently keep Kosher and have opted to go to non-Kosher pizza places because of poor service they have heard of or experienced at Giddy's. Their food is fine, but their service is awful. Giddy's lost a customer in me, and I look forward to the day when Jerusalem Pizza is up and running again as I have always been pleased with their service.

Amazing vegan and Gluten-free menu.