Food is always consistently good quality, there are choices of buns for all sorts of dietary requirements, some buns are better than others however as I have found that as a gluten intolerant person, their gluten free buns are undesirable. If I had to describe it I would call it rock hard. The patties are always flavourful and well seasoned, they consistently offer high quality and ingredients. The atmosphere is welcoming and stylistic, you are never uncomfortable eating here. The service is always efficient but nothing special, the staff are kind, but nothing to write home about. Overall solid experience for the many times I have eaten there.