Haidilao Huoguo Flushing

I've been to this HDL location a few times by now and always enjoyed it, but I wanted to leave a review because of the exceptional service we got last night! My friend is allergic to gluten, but we've eaten at Haidilao before and she usually gets the tomato broth. When we told our server (I think his name is Jiahao?), he told us he would double check to make sure the tomato flavor was actually gluten-free since the formulas change from time to time, and he was also concerned about cross contamination. When he found out the tomato was no longer gluten-free, he suggested a few options, and ended up getting my friend the tonkotsu with a small alteration to make it gluten-free. He even made her a dipping sauce since he wanted to ensure it was gluten-free, and the staff also brought out gluten-free soy sauce for my friend to use. I'm so grateful for the extra considerations for my friend's allergy! Even though the restaurant was extremely busy (Saturday night), the service was still excellent. Haidilao remains one of the few places my friend and I can safely eat together in Flushing~ already planning my next trip! thanks so much again and a big shoutout to Jiahao <3

Best hot pot I've had in years. The food was great, and service was fast and efficient. My party also had someone with celiac disease, and the experience was smooth and easy for them - the options on the menu are all listed with their allergens, and for the ones not written in English the server showed us which character meant wheat. We will definitely be back!