Hard Rock Cafe Manchester

visited Manchester today for my scheduled monthly trip with my son and husband. We dined at the Hard Rock Cafe, our preferred establishment, appreciating its exceptional atmosphere, staff, and cuisine. The restaurant's accommodation of my son's and my coeliac disease is particularly noteworthy, ensuring both safety and deliciousness. Our server, Steven, provided attentive, friendly, and welcoming service. His own experience with coeliac disease was a significant advantage, eliminating any need for extensive explanation (though the Hard Rock Cafe staff are consistently accommodating). He thoroughly explained the kitchen's procedures. Despite our familiarity with the restaurant, their reassurances regarding food safety were appreciated. Manager Rik also checked on our experience, reiterating the safety protocols. My son particularly enjoyed the attention, a welcome respite after a challenging week at school.

The waiter that served us was so friendly, accommodating I couldn't do enough for you. As I am gluten and wheat free intolerance . They had a Pacific menu for people that are intolerant to wheat. They also made sure that they had covered all the areas when cooking the food. I was very impressed. A lovely place to go and pictures of rock singers

We were greeted by Steven who was our table host, my partner was coeliac, so was Steven which was brilliant as he provided all of his knowledge for the menu, got us a GF menu and took our drink orders. The manager Rik then came over to calm us down again with the whole process, explained how they have regularly sanitised areas for all GF food and said Steven is our perfect man! Steven was great, took his time with us, even had a little chat. He was so friendly and honestly made the night fantastic for us! It was our first time at Hard Rock Cafe and it won’t be our last! One of the best experiences we’ve had in a long time! Steven is a credit to the team and we couldn’t have been happier with our night!