Hotel Colorado

What a fantastic stay we just had at the Hotel Colorado!! It’s a beautiful property with interesting history to take in, with something new to learn each time we walked through taking different routes. And the location really couldn’t be beat for those who like a short walk! The bed was very comfortable, nice tall ceilings, and it was great to have a ceiling fan along with the window AC unit. Being a historic building, you can hear quite a few noises (the building sounds, other guests, and there was also street construction at this time), but playing white noise and having a small speaker totally helped. Perhaps mini fridges are only on request.. that would have been nice in the room. We really enjoyed the easy walk over the well-lit pedestrian bridge to the train station, Glenwood hot springs, and restaurant row with a range of great choices! All staff we encountered were welcoming and professional. Courtney and Heber at the front desk were so personable and hospitable, really starting us on the right foot for a very enjoyable trip! And Alex who served us in both restaurant areas (inside and on the beautiful courtyard patio) was excellent with such a kind presence. PS Thank you for having gluten free toast available! Thank you all ~ we will be back!

This is an old hotel and it's obvious. I felt that the price was extreme in proportion to the shabbiness/age and the lack of supplies (especially at the coffee shop), and the service was so-so. Seeing a customer-facing employee wearing a loud purple GAP sweatshirt while attending breakfast guests did not say "quality" to me or represent the hotel well. I witnessed this outfit on this employee several days in a row. This historic structure is still gorgeous, and I hope it's refreshed in an honoring way, Moving forward, I hope the staff will consider more than their paycheck. If working with the public isn’t your jam, please find employment elsewhere. The food was excellent! We had many gluten-free dishes, and they were top shelf.