Howe Sound Inn & Brewing

Came here with someone who has celiac disease as there are lots of gluten free options available on the menu. Ordered a burger with the gluten free bun and our server was familiar with celiac and ensured he entered the order as an allergy. This made us feel confident that when the burger arrived it would be gluten free. After eating about half we realized it was not. Celiac is a very serious disease and even trace amounts of gluten can cause severe sickness, let alone half a burger bun. We accept and understand the risks of cross contamination but to be given the completely wrong item when an allergy was specified is completely unacceptable. Again, this was NOT the servers fault as he did what he could to note down all allergies, it seemed there was lots of poor communication and procedures happening in the kitchen as we had a problem with another menu item arriving with half the ingredients missing as well. We did get our meal comped which is appreciated but the damage was already done and we had to leave immediately to make it home before the symptoms started to kick in. If a restaurant seems to market themselves as allergy friendly with their menu they need to take allergies much more seriously as it can cause severe harm to people eating here.

I eat here whenever I'm in Squamish. Their food is so good, especially the fries. I'm so glad they're gluten free! I got the Nashville chicken sandwich the last two times I was here and it's great. My only wish is that they change the gravy to be gluten free so I could have the poutine!