Unfortunately, my first experience at Iguana was quite disappointing. Different staff were saying different things regarding food with dietary requirements. After making it very clear that she was gluten free and dairy free, they brought her a dish that contained gluten. After a short while they came rushing back, but some of the food had already been eaten.
A couple weeks later (today), I phoned and asked if they were doing takeaways. A staff member assured me that I could order food and takeaway (as they were fully booked). 30 minutes later, I phoned again to order and another person said that they weren’t doing takeaways. The manager wouldn’t speak with me over the phone and eventually the staff member said, “sorry there was a misunderstanding, it’s too busy to do takeaways”.
It’s a shame that their ribs are actually really good, but their service is quite poor.