Hi there. On my mission to retrieve a sweet treat with my dearest friends, I embarked to my local insomnia location. There I was greeted with an unhappy “manager” whom couldn’t fulfill a customers request and order. I attempted to order an M&M cookie with two scoops of the finest creamiest chocolate ice cream I have been looking forward to all day. When prompted with my order, the manager stated “are you sue you want that flavor, it’s hard for me to scoop, and you’re already looking a little full”. This comment honestly had me flabbergasted, and got rid of any appetite I had for a gluten filled cookie. I then stated I would just like 4 heated cookies, and to that was given a eye roll. I’m not sure if this experience will have me returning. I’m still in awe.