Jersey Mike's Subs

Absolutely horrible customer service. Advertise the Udi's gluten free bread, but when asked the girl behind the counter tells my teenage (celiac) daughter she should just eat the white bread and says they don't feel like doing gluten-free bread today, with a huge grin on her face. Not sure what the girl's problem is, but obviously customer service and understanding others' medical needs is greatly lacking. Maybe Jersey Mike's needs to close this location until they can hire employees who understand they get paid for their customer service. This was all after a 20 min wait sit to be laughed at by some smug girl who doesn't understand why she got out of bed this morning. Unfortunately, Jersey Mike's will probably lose my 17-year-old, who eats in at least one location weekly, as well as the rest of the family for life.

This location refuses to serve people with Celiac’s disease. They decline to make a sandwich with gluten-free bread for people with gluten allergies, despite having the bread. By the way- Celiacs is covered under the Americans with Disabilities Act.