I loved that they had gluten free toast & pancakes. Our guy Tyrone was amazing and attentive. Bringing hot maple syrup for the pancakes was a great touch.
Burger 21 offers a diverse menu with options for various dietary needs, including vegan, gluten-free. The prices were reasonable, considering the food and service quality.
Overall, the dining experience at Burger 21 was exceptional. The welcoming atmosphere, service, and expertly crafted dishes made for an unforgettable evening. Burger 21 is highly recommended for anyone looking for a culinary adventure. Planning a return visit to explore more menu options is already underway.
I love that our server Bee was attentive to all of our needs, made sure that I was safe with my gluten-free diet, and had a huge smile on her face while she was taking care of our large party here tonight. We appreciate you!
Almost everything on the menu can be made gluten free on a separate surface. They also have a full bar. Perfect for brunch! 3 Charlotte locations! We got the Pineapple upside down pancakes and the Spuds Deluxe!
They have a variety of options that are extremely safe for those that have celiac disease. A majority of items are already gluten free or can be made gluten free! The fryers are 100% gluten free along with a spare pizza oven. Any of the pizzas can be made gluten free. It is prepared on cauliflower crust! All pastas can be made gluten free and are prepared in separate boiler to maintain no cross-contamination. I was there for a girls night, so we just ordered small dishes to share. I’d love to try the pasta and pizza. The restaurant in itself is extremely nice.
Wine BarDinnerOpen Late NightOutdoor SeatingDedicated GF FryerBrunchGF Options Marked on MenuKnowledgeable StaffVegetarian OptionsBread ItemsCocktailsTake AwayCasualDedicated GF Kitchen SpaceLunchDeliveryKid Friendly
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Bethany Bishop
Celiac friendly. The staff was knowledgeable about cross contamination and were able to highlight everything on the menu that I could eat. Delicious food and good atmosphere.
GrillAmericanBrunchDinnerOpen Late NightLunchOutdoor SeatingTake AwayBread ItemsDeliveryBarRestaurant
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Danielle Martin
Brought a group of friends from out of town (6 of us total). Service wasnt terrible but our server was very absent and had to be flagged down and she seemed not to care or want to be there. 2 people asked for no ice in their water and she said "I'll just do no ice for all 6" when that's not what we wanted. She brought the waters then took 4 peoples cocktail orders and then walked away. We watched our drinks sit at the bar for so long when she was nowhere to be found. Someone else had to bring the other 2 people their cocktails when she finally let them order, someone else also brought our second round of drinks to us instead of her. Please keep in mind it was not busy at all when we went- less than 8 tables of people in the whole place. Our other friends (group of 7) at another table arrived after us, got their food before we were even able to order ours. Our server incorrectly told us there was gluten in the items we wanted to order off of the gluten free menu.
I was so excited to share this place with friends and we left very disappointed in the service we received. Our other group of friends received excellent service.
Additionally, we had a question as we were leaving about the parking at the designated garage for this area and the hostess said shes new and didn't know but also wouldn't ask anyone standing around up front. There appears to be several people working here that just can't be bothered to do anything more than the absolute bare minimum, even on a slow day.
In all of our previous visits service has been a bit lack luster but not this bad and the food has been good but not great enough to justify the poor service
Honestly, our waitress was not great. We didn't make it easy for her, with a large group, but she tried to charge us for several drinks more than once, forgot to bring out a gluten-free pizza and forgot one meal completely. We were joking about it when she took the order - it would have been easier had she taken notes of our order!
On a road trip with my family 1/3 of us are gluten free due to celiac. We found this place on find me gluten free app and it’s the best pizza I’ve had in a minute. They had extensive gluten free options and everything we tried was delicious! Everyone was so nice and the place was clean too. I wish we lived closer because we’d be regulars!! The only way it could’ve been better is if they had more seating inside, but it was all amazing
Enjoyed a brunch break with my family of 6. I tried the Louisiana Quiche with a side of potatoes. The quiche was good as far as seasoning and flavor but the pastry part of the quiche was overcooked and therefore hard to eat with a fork. The hot chocolate was great! It’s my go-to hot drink. I give it and our service 5/5. Although it’s a 45-minute drive from Kannapolis, I’ll happily make it again; especially since I’m the passenger while my husband drives ;) The menu has so many options, I love trying different things! I don’t mind paying for good quality, feel-good food that’s prepped fresh. I’m always satisfied. If I find something that I don’t prefer, I just order something different next time. So many choices, including gluten-free and vegetarian.
Had a delicious burger and slaw for lunch. They offer gluten free buns. They do not have a dedicated fryer, so no fried foods are safe. Gluten free sushi is marked on the menu or you can crate your own.
SandwichesLunchDinnerGrillAmericanBrunchOpen Late NightOutdoor SeatingBread ItemsBurgersDessertsDeliveryTake AwayBarRestaurant
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Nat Becker
Legion Brewing South Park location has a whole gluten free menu. The southwest salad and bbq sandwich are my favorites for lunch + dinner. They make an amazing monte cristo & always have a lot of local ingredients. We bring all guests who come in town here because of the variety of options and knowledgeable staff.
This is an amazing place for gluten free options! They have GF options listed on their menu, but can modify many other items. They have gluten free pasta cooked in separate water and they offer rice crust and cauliflower crust pizzas cooked on separate surfaces. The owner doesn’t have celiac, but has the gene and is well aware of precautions that should be taken. I got the Chicken Parmesan which was modified from their menu. They grilled the chicken instead of frying and used GF pasta. We also got the burrata appetizer and they brought me my own GF bread. The bread is purchased from a local bakery. I can’t wait to go back and try the pizza!
What a cool spot!
The sandwich was perfectly made, loved the flavor and crunch combination and I couldn't tell it was gluten free, best bun I've had in a while!
The place is a bit loud but the design is amazing and so unique 😍
7031 University City Blvd, Charlotte, NC 28262, USA
Accommodating Gluten-Free
LunchDinnerAmericanGrab & GoTake AwayPet FriendlyOutdoor SeatingKid FriendlyBread ItemsDessertsRestaurantOpen Late
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Jessica Watson
My first one star review. I was so excited for a gluten-free burger stop on the way home. Alas, the burger was forgotten. Partially my fault for not checking, I get it. I live 30 minutes away. The only solution was to drive back for a remake or a refund. Lame. Another option should be available.
Great friendly atmosphere, largely clean, and spacious. Also, there is ample parking in the lot and also on the street in back of the facility. The food is very good 👍. However, the portions are small. Therefore, this is not the place to go if you are very hungry. Gluten free selections are available but limited. Service staff aims to please so if you are a finicky lactose and gluten intolerant person like me, they will accommodate and build sandwiches to your liking.
This place is such a hidden gem! The atmosphere is beautifully decorated and cozy, the food is fantastic and our server Allison was an absolute star! She was so personable and knowledgeable of the menu and gave fantastic recommendations. My friend who is gluten free even said that the gluten free options were extensive and delicious! Definitely will come eat here again, can’t recommend enough.
Our family loves coming here for a well made Bison steak or burger. The gluten free fries are also a huge draw for me. They are one of the few restaurants in our area with a dedicated fryer for their fries. Please confirm before you order just in case they make a change.
I would not consider this an allergy-friendly restaurant. Quite frankly, if a kitchen and restaurant do not care about the health of their customers, what are they even doing cooking food for other people?
I ordered the chicken avocado wrap with a gluten-free tortilla (which I paid extra for) and asked for no cheese. I also ordered a grilled cheese with fries and ketchup. I was a little taken aback when I realized my wrap wasn’t labeled gluten-free, but I tried to keep an open mind. Then I noticed it had cheese in it as well.
I called the restaurant to confirm whether it was a gluten-free wrap. The person on the phone just tried to describe it to me, but honestly, there was no way to tell. I was left with food that I couldn’t be sure was safe for me to eat.
The grilled cheese we ordered was burned, but I didn’t even bother bringing it up because it was already clear they had no process for handling issues with orders and didn’t consider it important enough to escalate to a manager. I did mention that they forgot the ketchup; however, the woman on the phone decided to blame the Grubhub driver for that.
Explain to me how it’s the driver’s job to pick up ketchup, napkins, and silverware. They work for Grubhub—they’re a delivery driver. Why should they be doing the restaurant’s job? Plus, the bag was stapled shut when it arrived. Was he supposed to bring those items in his pockets?
Disappointing and not like I remember it when it was the Dilworth location.
Absolutely horrible customer service. Advertise the Udi's gluten free bread, but when asked the girl behind the counter tells my teenage (celiac) daughter she should just eat the white bread and says they don't feel like doing gluten-free bread today, with a huge grin on her face. Not sure what the girl's problem is, but obviously customer service and understanding others' medical needs is greatly lacking. Maybe Jersey Mike's needs to close this location until they can hire employees who understand they get paid for their customer service. This was all after a 20 min wait sit to be laughed at by some smug girl who doesn't understand why she got out of bed this morning.
Unfortunately, Jersey Mike's will probably lose my 17-year-old, who eats in at least one location weekly, as well as the rest of the family for life.
Firstly, this location is nestled perfectly inside a shopping center.
Upon entering the restaurant, I was greeted by a courteous and friendly team member who directed me to the kiosk machine (This is how you place your order and get queued up for service).
After, a server will provide you with a table number that helps them get your order out efficiently.
I decided to go with the Chicken Shack and a side order of Fries.
Chicken Shack:
Antibiotic-free white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Fries:
Crispy crinkle cut fries (contains soy)
While waiting for my order, I couldn't help but notice the diversity in the staff, as well as in the other guests. This made the environment seem warm and welcoming.
Additionally, they have quite a few flat-screen TVs for you to watch as your food is being prepared. They also offer outside patio seating. This location can accommodate groups of 4 or more, as they have booth seating options.
They even have an online Shack store where you can purchase apparel & accessories.
Bottom Line:
Yes, I recommend this location for quality but affordable food.
Have a clean interior as well as exterior.
For creating a warm and welcoming environment that embraces diversity.
Thanks for the amazing Chicken Shack @Shake Shack Park Road!
Highly recommend this place! Susan, the Restaurant Manager, makes this hopping lunch-time favorite place, here in bustling Charlotte, feel like you are stopping in to your small hometown dive. She has lots of regulars and knows them all by name. She always goes out of her way to make myself and everyone feel like a vip. Big fan of Chicken Salad Chick- but most especially, of this location! I usually get the Jalepeno Holly, but each time I try something new, I think it is my new favorite. Since I need to do gluten free I usually get my chicken salad on lettuce with chips and a pickle. Fun place to meet up with friends and co-workers for lunch.
The food here is amazing. I went in January for my birthday!
The Ube Pancakes did not disappoint & the short rib hash was sooo good. My friend who has celiac got the oreo pancakes and my other friend got the shrimp and grits. We were all in love and full!
I do think they need more space, I felt cramped and like I was in the staff’s way even though I was seated. Besides that, I want to go back soon bc it’s just that good!
Always a good experience. GF notation on menu, gf bun offered with burger that comes out separate with the other food. They minimize cross contamination as much as possible. Fries are noted gf…I have never had an issue eating them. Been told they have dedicated frier but they do offer fried chicken so not 100%.
Delicious sandwiches and bread that doesn’t fall apart. They make it in a separate space and take precaution. They serve breakfast and lunch. Best part…the frose. Don’t walk, run !
This is hands down my favorite gluten-free restaurant in Charlotte. The globe trotter wrap is my favorite. They do not have bread but the wraps are delicious. They even let me do the smash burger on a wrap and it was amazing. They also have byo margs & espresso martinis. BEST espresso martini I’ve ever had in my life!
D and Darryl really are the type of employees needed at this location. They have great attitudes and they made my visit the best ever!! My sandwiches were made to perfection. We discussed how to keep my son from eating my sandwiches while they were in the refrigerator. The tuna on gluten free bread idea worked like a charm. He didn't even think to touch them. I will definitely be back.
We only had 2 slices of cheese, but it was divine! The gluten-free with strawberries had half the calories and was so good!
My husband had the upside down pineapple 🍍 and it was as tall as the to go container. Calories twice as much as the gluten-free.
A great place for breakfast or brunch!! A good many of their items can be made gluten free and cooked on a clean surface. Just talk to your server. The pineapple upside down pancakes and cinnamon roll pancakes are amazing!
Excellent customer service at this location. We visit often to get a gluten free dairy free sub and the employees take great care to change their gloves and make a safe sub for us. We appreciate their attentiveness.
They do offer GF buns for the burgers, but there is a high risk of cross contamination and the fries are cooked in the same fryer as other foods. Its hard to even talk to someone about your order because you order from a screen.
It's a tight ship at this location hi. Today I had an issue where my gluten-free sandwich was taking a little long, however after I got it I found that they did something with the gluten free bread that made it crispier ban the gluten-free bread had been in the past I am impressed
Have been eating at the Waverly location for years. Always clean, always a friendly staff. The rotisserie chicken does not fail the taste buds. I highly recommend. Gluten free/friendly options available, just ask.
Who would go to a Firehouse for a sub?? But even more, for a Gluten Free sub?? Well, you should!! They have the best Gluten Free bread hands down and if you order the Smokehouse Brisket you will be in heaven:-). Honestly, this is one of those best kept secret stories. Wow. Just WOW!
Dee is a rockstar employee! I came in with a Gluten allergy and he walked someone else though every step of making sure I didn’t get sick, was so knowledgeable and incredibly patient. He deserves all the recognition
When it comes to eating out it is not easy for me people that have celiacs disease, food allergies to dairy, peanuts, an other things too. At Brown Bag Seafood Co. they take this to mind and help those like myself who have issues with allergies an intolerances. As soon as I came in the staff not only listen to my needs but also acknowledged my needs and really worked with the menu to make sure I could be accommodated so that too could dine in like any other patron. I felt so welcomed and so happy to know that I have found another location to which I can dine in and out of.
The company’s mission statement states “We strive to leave our guests happier than when they came in.” And it is amazing that they truly live and breathe their values and mission to help those that come into their restaurant. I am so happy to have them here in Charlotte and hope to see them in other cities so that they can continue to spread their amazing food and customer service to great causal dinners out there.
Our server Alexandra was fabulous! She was very attentive and ensured we had everything we needed during our meal. The gluten free chicken wrap was great but the breakfast potatoes are by far my new favorite!!
We also had the build your own omelet and breakfast bowl. 10/10 will be visiting again!
Delicious, fast, friendly, gluten free options too. It's on the downstairs level of a larger building, the signs on the upper floor don't really point you in the direction.
Celiac friendly
Accommodating Gluten-Free