Jersey Mike's Subs

Jersey Mike's locations offer gluten-free bread and training to their employees for building a sandwich that won't make someone sick who is good sensitive. The first time I ever ordered gluten-free sandwich at this location it was picked up by someone else and I got very very sick because the staff did not take proper handling precautions and cross-contaminated the sandwich with bread crumbs. Now, two years later I have gone by there twice to see if they could do any better. I ordered my kids, who are not gluten sensitive, regular sub sandwiches and myself a gluten free sandwich. The staff made the normal sandwiches and then plopped my gluten-free bread right on the crumbs of the previous sandwiches and used the same knife from the same condiments full of crumbs. This is counter to the training that I know they have received because the other location on Peters Creek has no problem doing it right. If you have you ever had a stomach flu for 3 days, that is what many of us go through with celiac disease. This is why it is vitally important if you have a gluten-free offering that you don't do a halfway job.

We visited this Jersey Mike’s location yesterday. My boyfriend and I are gluten free (my boyfriend actually has celiac) so we ordered gluten free subs. Normally, at the usual location we frequent in Clemmons, they are very careful about not cross-contaminating. However, they were very busy and there were several rude customers ahead of us, so we understood that mistakes might be made (they forgot several sandwich toppings like bacon and onions). But when we started eating them my boyfriend immediately felt sick and I felt sick a little later. We thought it was something else we ate earlier because we have never had a problem with Jersey Mike’s. So we didn’t put it together until today, but we’ve been sick for two days. We understand that it was busy, but that kind of mistake could have been dangerous, especially for my boyfriend who has celiac. The sandwiches are normally amazing, but this time, besides the items forgotten, it was not a pleasant experience.