When I found out Jersey Mike’s had gluten free subs, I knew I had to try them. It had been years since I had a sub since my diagnosis of celiac disease. After, I was hooked and we have been regulars ever since! Jersey Mike’s does an awesome job of teaching their staff allergy protocol and how to safely prepare gluten-free subs for those with allergies or celiac. The staff is attentive, caring, and work tirelessly in their constantly busy atmosphere. Last night we placed a pickup order on door dash (we usually order through JM app, but we had a coupon) and there was no place to write specifically that I needed my sub to be prepared contact-free of gluten. I called, and Jim, their shift lead answered the phone. He said he recognized my name and order from being a regular and knew to prepare it gluten-free for me. He went above and beyond and even threw in a GF snickerdoodle to thank me for being a regular. Usually at restaurants I feel like a burden with food restrictions. Thank you, Jim & Williston Jersey Mike’s for not only giving me back a food that has been taken from me for years, but also for your kindness and seriousness when it comes to safe food preparation for those with restrictions. My boyfriend who picked up the order said Jim was very vocal about ensuring the sub-making process was gluten-free, ensuring a separate space with separate non-contaminated utensils/condiments etc. Jim deserves at LEAST a raise, but should not be limited to: a manager position, CEO position, whatever. he. wants. Everyone: be like Jim. See ya soon!